Elegant A-Line Midi Dress with Sweetheart Neckline & Puff Sleeves | Uvercee

We want you to love your UVERCEE order! If you're not fully satisfied, here's how our streamlined process works:

Initiate a Return or Exchange

Contact us within 5 days of delivery via:

• Email: uvercee@gmail.com

• WhatsApp: +91 99098 10563

Eligibility for Return or Exchange.

•    You have 5 days from delivery to request a return/exchange. Requests after this period cannot be processed.
•    Items must be unworn, unwashed, with all original tags, and free from odors or damage. Original packaging is required.
•    Each order is eligible for return or exchange only once.
•    A ₹200 fee applies to all return/exchange requests, covering reverse pickup and, for exchanges, new item delivery. This will be deducted from your refund or charged for the exchange.
•    New items for exchange are dispatched within 2-3 business days after we receive and inspect the original item, subject to availability.
•    We arrange reverse pickups for most serviceable PIN codes, subject to courier availability. If unavailable, you’ll need to self-ship the product and share the courier receipt.
•    We reserve the right to deny a refund if the returned item doesn’t meet our policy criteria.
•    Exclusions: Products purchased during B2G1, B1G1 promotions, and "Final Sale" items are not eligible for return or exchange.

Refunds.

•    Refunds will be credited to your bank account or UPI ID, minus the ₹200 return/exchange pickup charges.
•    Refunds are processed within 7 business days after we receive and inspect the returned product. Allow an additional 3-5 business days for the refund to reflect in your account, depending on your bank.
•    No returns are accepted for products priced under ₹200.

Order Cancellations

•    Orders can only be canceled before they are dispatched from our warehouse.
•    Once dispatched, orders cannot be canceled and must be handled as a return per this policy.

Customer Service

•    Our customer service team is available Monday to Friday, 10:00 AM to 6:00 PM IST. We aim to respond to all inquiries within 24 business hours.